Frequently Asked Questions — General Account Management

If your question is not here, please contact us.

» Can I pay my bills on the JBWere website?
» How can I provide JBWere with my TFN or ABN?
» How do I become a client of JBWere?
» How do I open an account?
» What is ‘authority’?

Can I pay my bills on the JBWere website?

Not at this stage — this feature may be introduced in the near future.

How can I provide JBWere with my TFN or ABN?

To avoid paying the highest tax rate on investment income, you need to provide us with your TFN (tax file number) or ABN (Australian business number). Please refer to your adviser or call JBWere Investor Services on 1300 366 790.

How do I become a client of JBWere?

Please contact us at:
JBWere Pty Ltd
Level 16
101 Collins St, Melbourne Vic 3000
Phone 1300 366 790
Fax (61 3) 9679 1493
Email investorservices@jbwere.com

How do I open an account?

If you would like to invest in shares with us, please call JBWere Investor Services on 1300 366 790.

What is ‘authority’?

‘Authority’ is an official authorisation that you give us, allowing JBWere to access the funds of your Goldman Sachs Cash Trust or Goldman Sachs Investment Notes account in order to settle your securities transactions. For further information, contact the Investor Services team on 1800 812 267 or (61 3) 9679 1534.

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